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industrial parts and equipment
Frequently Asked Questions
PartsForIndustry® connects buyers and sellers. Our Frequently Asked Question section is where you can find the answers about our marketplace. Learn how you are able to buy and sell inventory and obtain a PartsForIndustry® account.
General Questions
In order to buy, sell, submit a RFQ, or submit a request for information on PartsForIndustry®, you must obtain a free account. Simply click on Create Account and fill out the form. This will give us the information we need to communicate with you and enable to you to list items for sale or make offers to buy items.
Can I browse the site without an account? Yes, you can browse any part of the PartsForIndustry® site without an account. You must, however, register for an Account before you can buy or sell.
What if I can't remember my password?
Click the My Account button at the top of any page, then enter your e-mail address under "Forgot your password?" and click the "Get Password" button. Your password sent immediately to you by e-mail.
Type the word or combination of words in the Search box near the top of any page and click the "Search" button. The results of your search will then be displayed. Your search results can be sorted to your specific need by using the "Sort by:" drop-down box at the top of your results and choosing how you wish to sort.
You can further refine your Search by using the Filter box. This will search only your previously found results.
I understand you say it's safe, but I still don't want to disclose my credit card number over the Internet. Can I still buy and sell items?
Yes! Call (888) 695-2000 and a customer service representative can take your credit card information over the telephone. Payment arrangements for items you purchase are generally made directly with the seller. We will not furnish your credit card information to anyone without your explicit instruction.
Our RFQPartners will be sent all RFQs for items they have indicated a desire on which to quote. Find out more.
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Buying
How can I pay for my purchase?
Payments are generally made directly to the seller. Arrangements for payment can be made during your negotiations with the seller or when the seller contacts you after negotiations are complete.
Freight, insurance, and any other charges associated with transportation are the responsibility of the buyer, unless other arrangements are made with seller. Buyers and sellers are responsible for all other costs incurred in connection with the transaction.
Is there a warranty on the items I purchase?
Warranties are an issue between the buyer and seller. When you view an item being offered for sale we will tell you whether the item is new or used, however, PartsForIndustry® does not warranty any item being offered for sale. Make sure you have read and agreed to the User Agreement.
What does "Make An Offer" mean? You can offer to buy an item for less than the listed price. The seller always has the right to refuse any offer for less than the listed price.
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Selling
How can I sell my products?
In order to sell items on PartsForIndustry®, you must obtain a free account. Simply click on Create Account and fill out the form. This will give us the information we need to communicate with you, enables you to list items for sale and make offers to buy items. Click the My Account button at the top of the screen. Enter your e-mail address and password then click "Login". Once you are logged in, click the "Add Product" button near the top of the page to start listing your items for sale.
If you would like to speak to someone about listing your inventory, please call (888) 695-2000 and one of our customer service representatives will be glad to help you.
Is there a fee to list my inventory?
There are three different options for listing inventory with PartsForIndustry® along with optional seller features to promote your items.
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Listing Fees
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Listing Options
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Description
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Fee
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| Per Item Listing |
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We recommend this option for a one time listing of 40 items or less. Should you have more than 40 line items we suggest you purchase one of our Unlimited Listing Subscriptions. |
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Your items will remain online until sold up to a maximum of 6 months. |
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The online listing form must be used and your listing fee must be paid at time of listing with a credit card. |
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US$2.50 per line item.
No minimum. |
| Unlimited Listing Subscription |
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We recommend this option for companies with ongoing asset recovery needs and for those who have a large number of items to list. |
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Regardless of which option you choose, your items will remain online until sold up to a maximum of 6 months (or until your subscription expires if you are using the 12 month subscription service). |
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| 1 month subscription - US$100.00 |
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(You may submit an unlimited number of listings for 1 month) |
| 3 month subscription - US$250.00 |
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(You may submit an unlimited number of listings for 3 months) |
| 6 month subscription - US$450.00 |
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(You may submit an unlimited number of listings for 6 months) |
| 12 month subscription - US$850.00 |
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(You may submit an unlimited number of listings for 12 months) |
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| Unlimited Listing Subscription with Uploading Privileges |
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We have the ability to upload your items directly to our database. If you have a large number of line items this is the best way to get them online. |
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Your items must be submitted in a format prescribed by PFI and a minimum of a 1 month unlimited listing subscription is required. |
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Regardless of which option you choose, your items will remain online until sold up to a maximum of 6 months (or until your subscription expires if you are using the 12 month subscription service). |
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| 1 month subscription - US$225.00 |
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(You may submit an unlimited number of listings for 1 month, includes 1 upload*) |
| 3 month subscription - US$450.00 |
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(You may submit an unlimited number of listings for 3 months, includes 2 uploads*) |
| 6 month subscription - US$750.00 |
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(You may submit an unlimited number of listings for 6 months, includes 3 uploads*) |
| 12 month subscription - US$1,250.00 |
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(You may submit an unlimited number of listings for 12 months, includes 4 uploads*) |
| *additional uploads at US$125.00 each |
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Optional Features
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Feature
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Description
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Fee
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| Featured Item |
Your item will appear in our Featured Items display on our home page and on the appropriate Category page. You can choose to feature a single item or you can choose to have us rotate your items in this display. A photograph of the items to be featured is required! |
US$1.00 per day per Featured Item display box. |
| Red and Bold |
Emphasize your listing by putting your item title in bold red letters. |
US$0.50 per line item. |
| Highlight |
Draw attention to your listing with yellow highlighting of your item title. |
US$1.00 per line item. |
| List in 2 Categories |
When you choose the "List in 2 Categories" feature, your item listing appears in two categories of your choice, giving it added exposure. |
US$2.50 per line item for the additional listing. |
- You may list your items using our online form (no additional charge).
- Should you choose not to use our online form, our staff can enter your items for you for a standard fee of US$2.00 per line item (up to 40 line items). If you have more than 40 line items and/or need assistance please call (888) 695-2000 for special pricing.
- We also have the ability to upload your items directly to our database. If you have a large number of line items this is the best method to place them online. Your items must be submitted in a format prescribed PartsForIndustry®.
In order for our staff to list your items correctly, we will need the following information in Access, Excel, csv database, or tab-delimited database format. Contact us at info@partsforindustry.com and we will send you an Excel spreadsheet with explanations of what information should be in each field.
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| Download a Sample Spreadsheet (Excel format) |
How do I pay my listing or subscription fee?
Once you have created an account, simply click the My Account button at the top of any page. After logging in you will see an additional menu bar near the top of the page with "Payment Method" on the right of this bar. Click "Payment Method" then choose either a line item listing fee or purchase a subscription. Further down this page you enter your credit card information. Click "Submit".
What are the fees for selling?
When an item is sold a Commission Fee is charged to the seller based on the final selling price of the item. Our Commission Fee is 10% of the final selling price. For sales of items priced in a currency other than US$, we calculate our commission based on the exchange rate posted on XE.com at the time of the sale.
What kind of items can I sell?
We accept new, used and rebuilt industrial, construction, marine, electronic and computer related parts and equipment. Please include accurate information as to condition when listing used and rebuilt products.
How can I submit a picture to go with my listing?
If you have a picture of the item/items you are listing you can:
- E-mail your images to pictures@partsforindustry.com along with your e-mail address, item title, and password after you have posted the listing. Pictures should be in .jpg format and must be named with the part number of the item you want the picture to go with.
- Send a photograph to PartsForIndustry® Customer Service and they will scan the photo and have it put on the web site. Please note that Customer Service can not send your photo back to you once you have sent it to PartsForIndustry®. If you choose this option please clearly mark the item part number, your company name, e-mail address, and password on the back of the picture and send your photo to the following address:
PartsForIndustry®
Attn: Photos@PartsForIndustry
2201 Broadway, Suite F
Paducah, KY 42001
Can I receive help entering in my items on site?
Yes! Please contact PartsForIndustry® by calling (888) 695-2000 to discuss your listing options.
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